Terms of Service

AccelienTech provides a productized online-ordering system for independent restaurants, consisting of: a mobile-first ordering website, a cart and checkout system connected to the client's own payment processor, integration with the client's Google Business listing, a printed Counter Launch Kit, printed Switch Cards, kitchen order-alert setup, and an ongoing care plan covering hosting, menu updates, and support.

Services are limited to what is described above and on our Pricing and How It Works pages. Custom development outside this scope is not included and would be quoted separately.

The one-time build fee is $1,500 USD. A deposit of $750 USD is due before work begins. The remaining $750 USD is due when the ordering system goes live. The recurring care plan fee is $200 USD per month, billed monthly, beginning after the first month of service, which is included at no charge.

Payments are processed through third-party payment providers. AccelienTech does not store full payment card details.

The guarantee is subject to the following conditions:

(a) AccelienTech will track direct orders placed through the delivered system against the total amount the client has paid AccelienTech, beginning on the date the system goes live.

(b) If, by the ninetieth (90th) day following go-live, the value of commissions saved through direct ordering has not exceeded the total fees paid to AccelienTech, AccelienTech will continue providing services at no additional charge until that threshold is met, or will refund the difference at AccelienTech's election.

(c) The guarantee is conditioned on the client's reasonable cooperation, including timely provision of menu content and assets, use of the Counter Launch Kit and Switch Cards as intended, and no material misrepresentation of order or commission data used to calculate savings.

The monthly care plan may be cancelled at any time with thirty (30) days' written notice to hello@accelientech.com. The one-time build fee is non-refundable once work has begun, except as provided under the 90-Day Guarantee above. Cancellation does not waive amounts already due at the time notice is given.

The client is responsible for providing accurate menu content, pricing, photography, and business information in a timely manner, and for maintaining their own third-party accounts (including payment processing and Google Business) used in connection with the delivered system.

To the maximum extent permitted by law, AccelienTech's total liability arising from or related to these terms or the services provided will not exceed the total fees paid by the client to AccelienTech in the twelve (12) months preceding the claim. AccelienTech is not liable for indirect, incidental, or consequential damages, including lost profits, arising from use of the delivered system.

AccelienTech (SMC Private Limited) is based in and operates from Pakistan, and is registered with SECP and PSEB. Clients engaging our services are based in the United States. Services are delivered remotely. By engaging AccelienTech, the client acknowledges this cross-border arrangement and agrees that these terms are governed accordingly, with any dispute resolution process to be specified in the client's signed service agreement.

We may update these terms from time to time. Material changes affecting active clients will be communicated by email before taking effect.

Questions about these terms can be sent to hello@accelientech.com.